Solution 11517: Updating a TI Graphing Calculator Operating System Using TI Connect™ for Windows®.
How do I update my calculator's operating system using TI Connect for Windows®?
To update a calculator's operating system using TI Connect, follow the steps below:
Please Note: If TI-Connect has not been installed please ensure that your calculator is not plugged into your computer during the installation of TI-Connect. Then make sure there are fresh batteries in the calculator prior to updating. The following directions require the latest version of TI Connect.
• Connect a TI Connectivity cable to the computer and the TI Calculator.
Please note: Not all calculators are supported by TI-Connect.
• Turn on the TI calculator and make sure it is on the home screen.
• Download the latest version of the OS for your TI Calculator by clicking the links below:
Please note: For the latest OS files for the TI-83 Plus family, TI-89, TI-92 Plus, contact TI-Cares.
TI-73 Explorer
TI-84 Plus family
TI-89 Titanium
Voyage 200
• After downloading the OS file using the links above [Right-Click] the OS file and underneath "Open" in the Right-Click menu you should see the option [Send To TI Device], select this option.
• A "Select TI Device" window may appear if it does select your calculator and then click [Select].
• On the "Send to Device" window click [Send to Device] to transfer the OS to your calculator.
Please Note: On the TI-89 Family TI-92 Plus and Voyage 200, installing the latest version of OS will erase all use data on the calculator. This will also cause a warning to appear, click [OK] to continue installing the OS.
Additional Note: USB communication error: Protocol ID not recognized (8C080009) will appear if you attempt to upgrade the OS of a TI-Nspire with a TI-84 Plus Keypad. To upgrade a TI-Nspire with a TI-84 Plus Keypad you need to install the TI-Nspire Keypad and use the steps in Solution 21390.
An Alternative method to update the OS if the steps above do not work is listed below:
• Launch TI-Connect Software using the shortcut on your desktop.
• In TI-Connect click on the [TI Device Explorer].
• A "Select TI Device" window may appear if it does select your calculator and then click [Select].
• Drag and Drop the OS file you downloaded on top of your calculators name to transfer the OS.
Please Note: On the TI-89 Family TI-92 Plus and Voyage 200, installing the latest version of OS will erase all use data on the calculator. This will also cause a warning to appear, click [OK] to continue installing the OS.
If using a TI Connectivity USB cable and an error message is displayed, see the Knowledge Base Solution titled Reinstalling the TI Connectivity Cable USB Driver.