Education Technology

Solution 29931: Connecting Fifteen or More TI-Nspire™ Lab Cradles Freezes the TI-Nspire Software.

Why is my TI-Nspire Teacher software freezing if I connect fifteeen (15) or more TI-Nspire Lab Cradles?

Problem: 

When multiple lab cradles are simultaneously connected via Belkin hubs, the Nspire application can potentially freeze.
 
Products Affected:

Found on TI-Nspire Teacher Software, 3.1.0.392

OSes Affected:

Found on Windows 7 64 bit
 
Problem Description:

• Open Nspire TE
• Connect 3 Belkin hubs with 15 Lab Cradles.
• Expected: All Lab Cradles are connected and an OS can be transferred.
• Actual: Nspire is frozen

Workaround: 

User should connect Lab Cradles one by one when upgrading the OS